There seems to be a mini-bitchmeme brewing, sparked by VC blogger Fred Wilson’s recent post about Disqus, which is the commenting system that I use on this blog and many others use as well. Why Fred decided to write about Disqus at this point I don’t know — maybe to give the company some free publicity, who knows. In any case, he listed three reasons why he thinks every blogger should use it, including:

  • threaded discussions
  • email replies
  • shared profiles

That was followed relatively quickly by a post from David Risley, in which he said that Disqus seemed “stupid”, primarily because the comments are hosted somewhere else, and therefore they don’t integrate with a blog’s existing comments and if Disqus disappears then those comments are gone for good. Others have noted that Disqus doesn’t support trackbacks either — which I have also mentioned in the past as a drawback of the system, and something I would like to see.

For the record, Daniel Ha of Disqus has promised that both trackbacks and data exportability are coming to Disqus, which would remove a couple of the major complaints about the service. But even with those flaws — or missing features — I am happy to use it, and Fred puts his finger on one big reason why: the ability to respond to comments instantly via email (and also to approve or delete spam via email). As Fred notes, this is huge. And it is handled seamlessly.

Spam — which Don Dodge mentions as an issue in his post — has also been virtually eradicated. I think in the months I’ve had it integrated with my blog, I’ve had Disqus email me twice or maybe three times with a possible spam comment, and in each case I simply replied with “delete” or “approve” and it was handled. Like Fred and Howard, I would encourage anyone looking for a better comment system to give it a try. The benefits far outweigh the drawbacks, as far as I’m concerned. Carlos says he thinks that Google should buy Disqus.

About the author

Mathew 2430 posts

I'm a Toronto-based senior writer with Fortune magazine, and my favorite things to write about are social technology, media and the evolution of online behavior

85 Responses to “My verdict on Disqus: Two thumbs up”
  1. I also give Discus 2 thumbs up – regardless.

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  2. Nice info in your site, I will bookmark your blog ASAP

  3. Adding Disqus is one of the very best things I've done for my blog – http://www.retrovespa.com

  4. Thumbs up for the feature. I will be returning for more insights once in a while. Kudos

  5. I absolutely concur with you. disqus makes life easier managing comments on blogs

  6. Great post! I've bookmarked your blog. Hope we can swap links.

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  7. Not sure exactly how i feel about Disqus yet

  8. I had signed up for an account with them rescently but even I did not find it attractive. Rater I could not find any specific reason to use it.

  9. […] there were a few posts by other bloggers who wrote about their reasons why they like using Disqus but the real discussion didn’t start […]

  10. You won't believe.. For me it is working more efficient and has significantly decreased the amount of spam comments and I can see now.. disqus is good and soon it will become really big..
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  20. Disqus is great but you will never have an all round superstar product that fits everyone's needs. I say it offers a lot of things and sure interlinks major blogging platforms great which is (imho) great.

  21. Disqus is great but you will never have an all round superstar product that fits everyone's needs. I say it offers a lot of things and sure interlinks major blogging platforms great which is (imho) great.

  22. Thanks for the hint, I was looking for sth. like that for months :-)

  23. Disqus is the top commenting platform in my opinion. Not only is Facebook Connect integration nice but allowing users to also use their Twitter accounts to leave comments is awesome.

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