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		<title>eBay: Won&#8217;t you be my neighbour</title>
		<link>http://www.mathewingram.com/work/2007/10/10/ebay-wont-you-be-my-neighbour/</link>
		<comments>http://www.mathewingram.com/work/2007/10/10/ebay-wont-you-be-my-neighbour/#comments</comments>
		<pubDate>Wed, 10 Oct 2007 17:18:22 +0000</pubDate>
		<dc:creator>Mathew</dc:creator>
				<category><![CDATA[eBay]]></category>
		<category><![CDATA[Social networks]]></category>
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		<category><![CDATA[neighbourhood]]></category>
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		<description><![CDATA[Lest anyone think that it is totally clueless when it comes to the whole social-networking thing, eBay has launched eBay Neighbourhoods, a kind of mashup of MySpace and Digg-style features that has been grafted onto the shopping site. Not surprisingly, perhaps, these social features are all mixed up with the main focus of the site [...]]]></description>
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<p>Lest anyone think that it is totally clueless when it comes to the whole social-networking thing, eBay has <a href="http://hosted.ap.org/dynamic/stories/E/EBAY_NEIGHBORHOODS?SITE=CADIU&#038;SECTION=HOME&#038;TEMPLATE=DEFAULT">launched eBay Neighbourhoods</a>, a kind of mashup of MySpace and Digg-style features that has been grafted onto the shopping site. Not surprisingly, perhaps, these social features are all mixed up with the main focus of the site &#8212; which is, after all, shopping. That&#8217;s part of the problem (along with the fact that it&#8217;s about two years late, of course).</p>
<p><img class="left" src='http://www.mathewingram.com/work/wp-content/uploads/ghost-town.jpg' alt='ghost-town.jpg' />So when you go to the &#8220;Coffee Lovers&#8221; neighbourhood, for example, &#8212; which eBay suggested I might be interested in, despite the fact that I wasn&#8217;t logged in with my eBay user name &#8212; the URL is actually <a href="http://neighborhoods.ebay.com/espresso-machines">&#8220;espresso machines.&#8221;</a> The implication is clear: come here to our beautiful neighbourhood and chat about coffee&#8230; and then please buy one of our lovely espresso machines. Is that the kind of basis for a social network that will have any kind of traction? I&#8217;m not sure (neither are <a href="http://gigaom.com/2007/10/10/ebay-neighborhoods/">GigaOm</a> or <a href="http://techdirt.com/articles/20071010/011152.shtml">Techdirt</a>). I&#8217;m not a big shopper, really, and I don&#8217;t like to spend a lot of time talking about my prospective purchases. But maybe that&#8217;s just me.</p>
<p>It reminds me a little of a social network that Chapters Indigo &#8212; a large Canadian bookseller &#8212; <a href="http://www.chapters.indigo.ca/Community-Home/community_home-promonb.html">recently launched</a>. It has all the requisite features, with recommendations and friends and links and so on, but it appears to be a bit of a ghost town so far. Maybe that will change, I don&#8217;t know. But as I <a href="http://www.mathewingram.com/work/2007/07/11/is-zillow-building-a-ghost-town/">keep saying</a>, I don&#8217;t think you can just create a community (not a real one, anyway) by just building something and then flicking a switch. That&#8217;s not how real-world communities are formed, and it&#8217;s not how online ones are formed either.</p>
<p>eBay has lots of users who have signed up to buy or sell things &#8212; but is that the kind of community that will translate into a big user base for its &#8220;neighbourhoods?&#8221; I&#8217;m not sure it will. Does it mean anything to me that when I look at comments, it shows that person&#8217;s eBay <a href="http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&#038;userid=melrose_stamp&#038;ftab=AllFeedback">feedback score</a>? That means people enjoyed buying things from them, but I&#8217;m not sure that means their comments on the Coffee Lovers chat forum should be given any more weight than anyone else&#8217;s. Maybe they should be given less. </p>
<p>Even if eBay does just want to use social-networking to facilitate more shopping &#8212; which it is free to do, of course &#8212; Erick Schonfeld at TechCrunch says it is pretty much <a href="http://www.techcrunch.com/2007/10/09/ebay-launches-shopping-social-networks/">missing that boat</a> too.</p>
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