Newspapers: more creativity, please

As many people probably know by now, Google came out with another of its Google Labs features on Monday: a Google News timeline view, which gives users the ability to see and scroll through headlines, photos and news excerpts by day/week/month/year. The sources of this data can also be customized to include not just traditional news sources but also Wikipedia, sports scores, blogs, etc. It’s a fascinating way of interpreting the news — not something that is likely going to replace a regular old Google News headline view, but an additional way of looking at things.

One question kept nagging at me as I was looking at this latest Google effort at delivering the news, and that was: Why couldn’t a news organization have done this? Why not a newspaper, or even a collective like Associated Press (which seems to prefer threats to creativity)? Isn’t delivering the news in creative and interesting ways that appeal to readers what we are supposed to be doing? Apparently not. Even the most progressive of newspaper sites still looks very much like a traditional newspaper — not that there’s anything wrong with that, of course. But is it too much to ask for a little variety? Why not have some alternative display possibilities available? Who knows, it might even con some people into reading more.

(please read the rest of this post at the Nieman Journalism Lab blog)

Google helps newspapers, period.

As the newspaper industry has grown weaker and weaker, there has been a steady stream of articles and blog posts blaming Google for some or all of this decline. I’m not going to link to them all, because there are simply too many, and they are easy enough to find. The standard allegation is that the search engine, and other similar engines such as Yahoo and MSN, hijack readers by aggregating content, and then monetize those eyeballs by posting ads near the content. Newspapers get traffic, but Google critics argue that this traffic is essentially worthless — or at least can’t make up for the value that Google has siphoned off.

One of the most recent articles to take this tack appeared in the Guardian and quoted Sly Bailey, the chief executive office of newspaper publisher Trinity Mirror. Among other things, Ms. Bailey said that:

“By creating gargantuan national newspaper websites designed to harness users by the tens of millions, by performing well on search engines like Google, we have eroded the value of news. News has become ubiquitous. Completely commoditised. Without value to anyone.”

This argument is almost too absurd to be taken seriously. In a nutshell, Ms. Bailey is claiming that by expanding their readership and making it easier for people to find their content, newspapers have shot themselves in the foot, and should do their best to avoid being found by new readers. It’s particularly ironic that the Mirror CEO is making these comments in a story in The Guardian, which has built up an impressive readership outside the UK thanks to its excellent content.

(read the rest of this post at the Nieman Journalism Lab)

Ashton Kutcher and the evolution of media

The standard response from many people on Twitter this week to the news that Ashton Kutcher wanted to get a million followers was thinly veiled (or not-so-thinly veiled) disgust. Long-time Twitter fans were outraged that anyone — let alone a two-bit TV actor — would be so blatantly egotistical, and trivialize such a great social-media tool in that way, just so he could get on the Oprah show. Shane Richmond said that it wasn’t clear who was the bigger “Twitter tool,” Ashton or Oprah. All of these comments, of course, ignored the fact that Kutcher was using his campaign to raise money for malaria relief efforts, and has in fact raised a total of almost $1-million, according to a recent tweet.

So Ashton is more or less using Twitter as the 21st-century version of Jerry Lewis’s telethon for muscular dystrophy. That isn’t the interesting thing about his use of the social network, at least as far as I’m concerned. Far from being just an egotist who wants to take advantage of a medium to promote himself — although there could well be an aspect of grandstanding to it, as there is for many people — it seems clear that the actor has thought fairly seriously about the implications of Twitter from a media-industry standpoint (my friend Andrew Cherwenka seems to agree). And as a celebrity who is in the public eye almost all the time, he also has a somewhat unique take on the media industry and how it is being transformed.

(read the rest of this post at the Nieman Journalism Lab blog)

Steve Brill wants to charge for news… again

In the media industry, the name Steven Brill tends to bring back a lot of memories. The founder of CourtTV and Brill’s Content, he went on to create a new media entity called Inside, which was staffed with writers from Fortune and other leading publications. But the venture eventually folded. As more and more content moved online, Brill later tried to create a venture known as Contentville, which he envisioned as a sort of one-stop shop for content of all kinds — text, photos, video, audio — which publishers and distributors could offer through his online store.

Sound familiar? It should, because Brill is trying to revive the idea through a new project called Journalism Online, which he and his new partners announced this week. But the new venture has an unusual twist that Contentville — which eventually shut down due to a lack of revenue — did not.

Whatever you think of his idea, it’s clear that Brill still has some pretty high-powered contacts in media: one of his partners is Gordon Crovitz, the former publisher of the Wall Street Journal, and one of the guys who decided to charge money for the WSJ online, something virtually every other newspaper publisher dreams of doing someday. The third partner is Leo Hindery, a former telecom industry executive. Also on the board of advisors are former senior U.S. attorney David Boies and former Solicitor General Ted Olsen. The news release says that Journalism Online LLC will:

“…quickly facilitate the ability of newspaper, magazine and online publishers to realize revenue from the digital distribution of the original journalism they produce.”

How will it do this? Brill promises a four-point Marshall Plan for news, including a password-protected site where publishers can put their content and users can buy “annual or monthly subscriptions, day passes, and single articles from multiple publishers.” But it’s the third point in this plan that raises some interesting questions: the release says that the venture will “negotiate wholesale licensing and royalty fees with intermediaries such as search engines and other websites that currently base much of their business models on referrals of readers to the original content on newspaper, magazine and online news websites.”

(read the rest of this post at the Nieman Journalism Lab)

Defending “rule-breaking” journalism

Gina M. Chen, a veteran journalist and editor who works at The Post-Standard in Syracuse, N.Y., writes an excellent blog called “Save The Media,” which is aimed at helping journalists get used to some of the new tools in social media. Chen’s recent post, titled “10 ‘Journalism Rules’ You Can Break on Your Blog,” caused a stir in my newsroom at The Globe and Mail. One of my colleagues, for example, suggested that the post was irresponsible and that such rule-breaking is one of the reasons there is a “credibility gap” between bloggers and mainstream journalists.

You can read Chen’s post for the full list, but among other things, she suggested that bloggers should:

  • Use partial or fake names because “there are times on a blog that what a person says as an indication of public sentiment is more important than who said it.”
  • Tell only part of the story because “the beauty of a blog is you can update immediately as more details become apparent or earlier reports are disputed.”
  • Insert an opinion because “I think readers appreciate knowing that journalists have feelings, opinions, lives that shape how they view the world.”
  • Link to the enemy because “with blogging, you can give your readers the best — even if it’s not from your staff.”
  • Get personal because “you’re creating a community; that community wants to know you’re a person, not a robot.”
  • Answer your critics because “blogging is a conversation with readers. If someone criticizes your post or raises an opposing point of view, you should respond.”
  • Fix your mistakes because “I still don’t want to make any mistakes, but if I do, I can fix it in real time, not just run a correction the next day that few may see.”

So is this list an invitation to be careless, cut corners and risk your credibility as a journalist, as my colleague suggested? Hardly. I would argue that nearly every suggestion on Chen’s list makes perfect sense. Breaking these so-called rules not only isn’t bad, it could improve the practice of online journalism.

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