The architecture of news

by Mathew on June 11, 2008 · View Comments

Some very perceptive thoughts from Upendra Shardanand — co-founder and CEO of media site Daylife.com — in this post on his personal blog about “the new architecture of news.” It’s been out there for a little while, but I only just got around to reading it now (hat tip to my colleague Greg MacGregor for the link). As he describes it, the media industry as we know it is evolving and being disrupted in ways that we’re only just beginning to contemplate or understand:

“The reality is that some of the news organizations we love are going to go away. Others will shrink. Still others will flourish, and new ones will be born. And some online services that you would never expect to be a news outlet will add to their offering news from other content creators.”

I think Upendra is right when he says that the actual consumption of news (broadly defined, of course) has been increasing, but the ways in which people consume that news have been splintered and atomized by the arrival of the Web. All the Web has really done, he says, is to expose some of the inefficiency and low-quality content that was easier to disguise (or get away with) when publishers and other content creators controlled the means of distribution.

“Controlling offline distribution meant controlling the physical delivery of the content. Online, it’s all about offering superior navigation to the content.”

That’s an important point: It’s all about navigation — helping your readers find the content that they want. And that content doesn’t always have to be original content generated by the staff of a publisher, Upendra says (and I agree). It could be from anywhere — and by linking to it, you help to create a bond of trust with your audience, as they come to believe that you will have the best content even if it’s not your own. That has value. At the same time, publishers have to also focus on what they do best, and turn that to their advantage.

“More than ever, publishers need something unique – in voice, brand, content – around which to build. If people sometimes feel that the traditional news organizations all feel a bit same-same, a bit whitewashed and stale, well… maybe they sometimes are. Increased competition means even more need for differentiation.”

Well said. I encourage you to read the whole thing.

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  • http://www.rewinder.ca Greg

    Like yourself, I totally agree with everything Upendra has to say– especially the part about navigation being key. Not only can bad navigation hide content, but it can make users feel stupid and at fault if they can't find what they're looking for. And when you make someone feel stupid, they'll generally not want to stick around for too long.

  • http://www.tamark.ca/students/2008/06/12/thursday-squibs-75/ Notes from a Teacher: Mark on Media » Thursday squibs

    [...] The New Architecture of News. Upendra Shardanand’s post on the future (present?) of publishing news on the web makes so much sense that it deserves to be widely read. Sample quote: “What’s changing is that the web is casting off much of the inefficiency and sub-par products that were masked when publishers were near-monopolies who controlled distribution.” Via Mathew Ingram. [...]

  • http://www.mattroberts.com matt roberts

    This plays into Ballmers comments on the death of newspapers. interesting link and analysis. thx.

  • mattroberts

    This plays into Ballmers comments on the death of newspapers. interesting link and analysis. thx.

  • http://www.commonsensepr.com/2008/06/13/marketing-pr-news-ideas-june-13-2008/ Marketing & PR News & Ideas, June 13 2008

    [...] The Architecture of News – Matthew Ingram points to a post by Upendra Shardanand about how some news outlets will make the transition to online news, and others won’t be able to come close to what the Huffington Post and other news sites have accomplished. [...]

  • http://david-black.org/2008/06/18/links-for-2008-06-18/ links for 2008-06-18 « David Black

    [...] The architecture of news – mathewingram.com/work “It’s all about navigation — helping your readers find the content that they want… It could be from anywhere — and by linking to it, you help to create a bond of trust with your audience, as they come to believe that you will have the best content (tags: internet newspapers newspapersites participatory journalism socialmedia mediafuture navigation links) [...]

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