Good design always benefits from a feedback loop between users and those doing the designing, and the tighter that loop is, the faster a service can learn from and adapt to its users. Google's newly announced Gmail Labs is clearly an attempt to do this for the popular Webmail service. Google is adding a new…

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There are many great moments in the Wall Street Journal's retrospective about the changing of the guard at Microsoft, which describes how former CEO Bill Gates fought with -- and, in classic Gates fashion, sarcastically undermined -- new CEO and friend Steve Ballmer in front of the troops. But one of the things that jumped…

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Another month, another rant from U2's longtime manager Paul McGuinness, about how everyone else is to blame for the music industry's problems, except of course the music industry and the major record labels. Primarily, he blames the Internet service providers -- whom he compares to "shoplifters" and says are "rigging the market" -- but he…

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Props to Michael Geist for holding the government's feet to the fire for editing the Industry Minister's Wikipedia entry. Not just because it's unseemly for agents of the current administration (or any administration, for that matter) to be editing Wikipedia entries directly, but also because what they added was so, well... lame. I can understand…

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