“The user interface on iTunes is awful. It’s the worst piece of crap I’ve ever used. People would tell me when I was a Windows user that it was because the Windows version of iTunes is crap but the Mac version is easy. Well, both programs are head-up-butt impossible to figure out. The user model makes no sense. When is something on the iPod? How many copies of the music do I have? Where the fcuk are they? How do you delete something? Is it really gone? Why does it wipe out the contents of the iPod when I don’t say it’s okay to? What did I do wrong? I swear, I have no idea, and I’m a professional software designer. What about the poor schnook who is just a user?”
Rob Hyndman says he has dumped iTunes as well, mostly because it’s a pain to use in a networked environment (memo to Apple: this is a big problem, and likely to get bigger). And David Berlind at ZDNet has some thoughts on the DRM issue as well.